Answerwest was founded in 1988 by Cherie Humphreys, a former marketing representative for a large telecom company, who was frustrated with the limited choices and options available in the answering service/contact center marketplace. She established a messaging center for business people and healthcare providers with just four customer service agents and the best telecommunications technology she could find. As her reputation for providing high-quality, innovative solutions grew, so did Answerwest as a company.
|
Using one of the first paperless systems in the region, Answerwest was soon providing clients with a full range of customized inbound and outbound call-center solutions. Over the years, Answerwest has received countless awards for our technology, innovations, and service with a smile...every time.
As the company continues to grow to meet the needs of our customers, we continue to be extremely selective in our hiring practices. |
In fact, Answerwest employs a number of agents who have been with the company since its inception more than 20 years ago. Low turnover is one of the company’s goals, so we can provide you with experienced agents who really know their business — and yours. |
 |
|||
HISTORY.
|
|||