Answerwest Call Center Services

Each day we earn your business

Every business we partner with is an original, but when you spend years working in a business sector you become an expert in that sector’s customer service needs. Over the years, Answerwest has become an expert in addressing the answering service needs of the healthcare and property management industries.

How do we manage to serve these industries so well – years of listening to our clients and making adjustments to our service delivery; industry-specific training for our agents; and the best available technology to meet customer needs.

After-Hours Service

Answerwest picks-up the phone when you’re not in the office.

Front Office Staff

We treat your clients as if they are our own.
 

Chat

Allow our operators to answer questions from your website visitors.

Dispatch

Whether for emergency services or routine delivery of products or services, Answerwest can take your customer calls, place orders, and dispatch personnel quickly and cost-effectively.

Scheduling

Answerwest converts the traditional appointment book into a full-featured virtual scheduling and appointment book and extends your front desk operating hours to 24/7

Order Taking

We can create sophisticated order entry applications for the phone or the Web.