From appointment setting to getting ahold of you anywhere, Answerwest is the #1 solution for today’s real estate pros, Property Managers, and Homeowners’ Association administrators!
Hundreds of real estate executives choose Answerwest for:
- Acting as your personal receptionist
- Setting up appointments and serving as your “showing desk”
- Answering client questions
- Giving directions & instructions
- Handling and directing calls for HOAs and property management firms
- Serving as the professional extension of you.
Showing Appointment Scheduling
Answerwest converts the traditional appointment book into a full-featured virtual scheduling and appointment book and extends your front desk operating hours to 24/7. We do it your way. It's totally customizable and accessible from any online computer.
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Property Management & Homeowners’ Association Services
Below are just a few of the services Anwerwest provides property management companies and homeowners’ associations to protect both people and properties 24 hours a day, seven days a week:
Emergency Services Dispatch
With real, live customer service agents at the ready, we can respond to property emergencies in real time and contact emergency response personnel to protect your investments, 24/7/365.
Virtual Receptionist/Front Office
means that we can serve as your “live receptionist” handling calls at the office when you’re out taking care of business. Using our advanced technology, we can keep you abreast of all your day-to-day office business while you’re out of the office managing your properties.
“Follow Me” Service
We can give you one telephone number that you can manage yourself, so you can decide whether that number rings to your home phone, cell phone, work phone, or any line you choose. We can also program custom greetings. For example, if you’re in a meeting, you can program your number to play an "in a meeting” greeting, an "on vacation” greeting, an "out of the office” greeting, or whatever you choose.
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Property Directories with Individual Instructions
We can create a Master Directory for every property or home under your management, so that when issues arise, we can give specific instructions on how to handle it, including security, plumbing, electrical, landscaping, even emergencies on the street.
Temperature Alarm Monitoring
Some of our clients have their water heaters/or thermostats call us automatically if the temperature drops/raises to a certain temp.
Water Tank Alarm Monitoring
For municipalities or private properties with their own water tank or reservoirs, we can be alerted when tank levels are either too high or low so appropriate action can be taken.
Elevator Monitoring
Businesses with elevators can have their elevator phones programmed to reach us, so when there’s an elevator emergency, we can contact the appropriate response personnel.
And Many More
If you have a business problem that involves a phone call, an email, a text message, a pager message, or a fax, we can develop a cost-effective solution around it. Eighty percent of our solutions are custom-tailored to meet specific business needs. Call Anwerwest today to see how we can help you.
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