Answerwest
SIMPLE.
SOPHISTICATED.

Whether you need a simple answering service or a sophisticated
healthcare or call center solution, Answerwest® is how business picks up.
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Why Choose Answerwest?

Whether you need a simple answering service or a sophisticated
healthcare or call center solution, Answerwest is how business picks up.

Answerwest is a ready-made solution for any business that needs a live customer service agent to:
  • Handle medical office calls
  • Provide customer service
  • Schedule appointments
  • Collect data
  • Provide event registration
  • Take orders
  • Perform order entry
  • Fulfill catalog requests
  • Locate people or businesses
  • Conduct surveys
  • And much, much more.
 
Answerwest, an inbound call and contact center, is in business to represent your business to your customers, 24 hours a day, seven days a week, 365 days a year. How do we do it? Our goal is to become you in everything we do and say, so we answer and accommodate callers just as you would, 'round the clock. We do it by harnessing the power of the world’s leading telecommunications technology and the professionalism of the industry’s best-trained customer service agents.

Every message we receive is recorded, documented, and safeguarded for your quality assurance. Your messages can be dispatched to you via email, fax, iPhone®, Blackberry®, or text messaging. We deliver timely, detailed reports, so you have the opportunity and flexibility to make more informed business decisions.

 
In a nutshell, Answerwest helps you run a better business.

Answerwest serves as an extension to many different kinds of businesses. No matter what kind of business you have, we can deliver customized, unique applications to meet your needs. Best of all, Answerwest has a fully-redundant system and has never missed a call since 1987.