Answerwest Answering Service

Business and Medical Call Center Solutions

Answerwest is a 24/7, full service answering service. We provide answering services for small businesses , such as 24-hour customer service, order entry, and overflow services.  For our medical answering services, we provide additional options such as on-call appointment scheduling, emergency dispatch, and more. We also specialize in property management answering services and offer virtual receptionists, dispatch, and property assistance.

Here, at Answerwest, we believe your success depends on our ability to address the customer needs quickly, compassionately, and effectively. Each customer has unique needs that align with your business. To do this, we develop custom solutions that fit to your exact needs.  Answerwest has built a reputation around providing excellent customer service for the past 30 years. We truly value customer service, and we understand we are a reflection of you and your business

We feature the friendliest agents that’s paired with the latest technology. Our answering service technology offers some of the best-in-class solutions, such as detailed reporting, state-of-the-art messaging, and call recordings.  Our system runs on the Infinity Intelligent Series (IS) platform.

As you can see, we focus on and take care of your clients and patients 24 hours a day, seven days a week, 365 days a year.  We want to meet and exceed your expectations. And if you can think of it, we can do it. Please contact us to see how we can extend your office to service your customers 24/7.

 

Answering Services Provided

Medical Answering Services

Answerwest provides qualified, HIPPA-compliant operators who are trained to handle a variety of medical calls for physicians and hospitals.

Healthcare

Business Solutions

Answerwest serves as an extension to your business, from order-entry to answering the call 24/7 when you are not available.

Business Solutions

Property Management

From appointment setting to getting hold of you anywhere, Answerwest extends the services for Property Managers, HOAs, and Realtors.

Property Management